For hygienic reasons, earrings, barrettes and costume items are non-refundable. Similarly, all sales of custom works are final. Please choose these items carefully, and ask any questions in advance.
All other items may be exchanged or returned. Simply contact me to let me know, and return the item within 7 days of receipt, in the same condition that it was received. Buyer to pay shipping costs.
I genuinely want you to be satisfied, so if there’s an issue, please give me the opportunity to resolve it. Just contact me, and we’ll work together to find a positive solution.