Most items can be exchanged or returned, with these exceptions:
For hygienic reasons, I cannot accept returns on intimate items such as earrings, hair accessories or costumery (i.e- masks, wings and crowns). Likewise, all sales of custom works and sale items are final. Please choose carefully, and ask any questions in advance.
For all other items, please contact me within 7 days for an RMA (if you don’t, I won’t know to check my PO Box for your item). Item must be returned within 14 days, in original condition. Buyer to pay return shipping costs.
Your satisfaction is very important, so please give me the opportunity to resolve any concerns. Just contact me, and we’ll work together to find a positive solution.